Refund & Cancellation Policy

1. Service Cancellation

Royal Truck Fleet provides digital market intelligence services and consulting. You may cancel your subscription at any time by contacting us at least 7 days before your next billing cycle.

2. Refund Eligibility

Due to the digital nature of our services, we generally do not offer refunds for:

• Completed market analysis reports
• Delivered consulting sessions
• Digital training materials that have been accessed
• Custom research projects that have commenced

3. Partial Refunds

In exceptional circumstances, partial refunds may be considered for:

• Technical issues preventing service delivery that we cannot resolve
• Substantial failure to deliver agreed-upon services
• Billing errors made by Royal Truck Fleet

4. Subscription Refunds

For monthly subscriptions:

• No refunds for the current billing period
• Cancellation effective at the end of the paid period
• Continued access until the period ends

5. Request Process

To request a refund or cancellation:

1. Contact us via email at info@royaltruckfleet.com
2. Include your company name and service details
3. State the reason for your refund request
4. Provide any relevant documentation

We will respond to all refund requests within 5-7 business days.

6. Approved Refunds

If your refund is approved:

• Refunds are processed within 10 business days
• Refunds are issued to the original payment method
• Bank processing times may vary (typically 5-10 business days)

7. Policy Updates

We reserve the right to modify this refund policy at any time. Changes will be effective immediately upon posting to our website.